The management at this place does not take into account the residents' worries and grievances. The rent is raised without any clear explanation to the point that it becomes unaffordable for the residents. The onsite manager refuses to address the iss The management at this place does not take into account the residents' worries and grievances. The rent is raised without any clear explanation to the point that it becomes unaffordable for the residents. The onsite manager refuses to address the issue and instead redirects them to the main management company. This is a retirement community and the residents deserve to feel secure and be taken care of by a responsible management. The founder of this community was a compassionate minister with a vision of providing excellent care for the inhabitants, and if he were aware of the current state of affairs, he would likely take action. Residents must come together and file petitions to have their voices heard regarding even minor issues such as fixing the water heater or designating a specific area for their pets to go to the bathroom. Monthly rent is also charged for the size of the pet. It is this author's opinion that a manager of a place like this should treat the residents with kindness and not close off their inquiries with a response of "management has decided". These people are parents and grandparents and therefore deserve respect. more ... hide ...

Very terrible and unsafe apartment complex for seniors On April 25th 318pm I came to deliver groceries to a resident with both of my hands full with groceries and a full pack of water in my right hand Went into the building and pressed the button wa Very terrible and unsafe apartment complex for seniors On April 25th 318pm I came to deliver groceries to a resident with both of my hands full with groceries and a full pack of water in my right hand Went into the building and pressed the button waiting for the elevator it came and I got into the elevator and within seconds the I heard a huge frightening clashing of metals falling and my instinct was like get out now Behold the elevator ceiling came crashing down on my head and one part slashed my shoulders leaving me with a deep scratch whilst narrowly missing my the side of my face A new tenant waiting in the corridor way came by and the leasing staff I took pictures and sent it to one of the leasing staff that came to me and also helped carry stuff to the resident No word from them since that day I mean liters no empathy and apology and this is why people sue I just wonder how you truly care for senior residents I am 45 years old demand to be treated better You are lucky am not suing more ... hide ...

Moved in at the beginning Beautiful place helpful staff Three years later three sets of managers later this place is going down quickly Staff doesnt care doesnt answer phones In a senior community independent or assisted staff needs to have compas Moved in at the beginning Beautiful place helpful staff Three years later three sets of managers later this place is going down quickly Staff doesnt care doesnt answer phones In a senior community independent or assisted staff needs to have compassion I wear oxygen 247 and dont want to keep running to the office because they wont answer phone Corporate wont help either They care more about towing cars than assisting residents I put in a request because my bathroom sink stopped up Never came I called a plumber Garbage disposal stopped working with food in it Didnt respond for two weeks Please dont come here expecting compassion for seniors more ... hide ...

Management very disrespectful to some of the residents in this community They speak to them with such disregard for their concerns and basically talk down to them like they are tenants living there for free

Beautiful community and a fun happy place to live