I have lived here for two years now I was on Tuscany Villas waiting list for a handicapped apt for nine years This was due to the fact that my special needs requires a roll in shower I cant physically climb over a normal shower step I am glad I pers I have lived here for two years now I was on Tuscany Villas waiting list for a handicapped apt for nine years This was due to the fact that my special needs requires a roll in shower I cant physically climb over a normal shower step I am glad I persisted with my application and waiting list placement By staying in touch with the management team irregardless of staff changes over the nine years the Staff became well aware of my continued interest in this community Keeping my name on there waiting list for a handicapped unit only Checking at least by placing a phone call once a yearnI Read the other reviewers posts and frankly they are unfairnStaff turnover happens in any job situation So politely explaining what I needed each time I called helped facilitate my success in getting my desired goal met And going in person when needing to complete any paperwork and politely saying Would you please file my paperwork with my application while am here I would much appreciate your doing so I like making your job easier in the future My Politeness and Consideration went along way to ensure my application paperwork was not misplaced Both The Plaza and Tuscany Villas offer lower income residents very lovely apartmentsnTuscany Villas Chase Oaks is the sister property of The Plaza The Plaza is larger in size having more rental units I like a smaller apt complex so I chose Tuscany Villas over the Plaza I originally checked out both communitiesnI am in love I finally have a handicapped accessible apt The entrance into the handicapped unit is extra wide Fitting both my electric wheelchair and crutchesnThe shower has a soft rubber tubing on the shower floor entrance making it easy for me to step on Or roll over it with a wheelchairThe shower has a built in shower bench that can be flipped up out of the way for regular shower usage It also has grab bars inside of the shower There is an alarm button if you have an emergency and cannot reach your phone And there is a flashing light for the deaf so you know emergency help its on the waynThe kitchen has a built in open counter on one side so a person in a wheelchair can roll under it to prep food Also extra drawers and cabinet shelves compensate for the wheelchair accessible kitchen and bathroom sinks So very nice I love having a ceiling fans in the bedrooms and living room There is also a small area for two bars stools on the opposite side of the counter top in the living room area The kitchen cabinets shelves are adjustableThe appliances are very nice I love the glass stove top No coil burners to scrub The maintenance man was kind and adjusted the kitchen cabinet interior shelves for me to better fit my needs I am only 4ft 6 standing up on my crutches The maintenance staff lowered the shelf above the laundry room utility area They even removed the shower bench for me because I preferred my own shower chair instead of the built in bench providednThey also accepted my housing voucher with the Plano Housing Authority There is plenty of hot water it is heated by gas with Atmos Energy The heat and air are electric I love the small patio balcony The management team is nice and promptly make repairs The bathroom in the handicapped unit is VERY LARGE Equipped with a roll under sink for a wheelchair A taller toilet w grab bars And space for wheelchair transfers on and off the toilet The walk in closet is large enough for my long dresser as well as clothes The management allowed my free standing medical lift over my bed And the ceiling fan does not interfere with its operation I am so happy I am living here in a safe small gated community Carrie Austin more ... hide ...

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It seems to be a great senior community I have applied for an apartment at both properties

Went to tour Very nice and clean property Nice floor plan with nice ammenities

Very nice area Big and spacious living quarters