Outstanding customer service from Alex He is knowledgeable and very friendly Ellison is exceptional attends to maintenance requests promptly with great spirits Housekeeping is also very helpful friendly

I've been a resident of this place for a few months now and I can attest that 1. The selection of newly renovated rooms are more than satisfactory: roomy, yet snug, with a full kitchen (but no oven, just a stovetop), large sink, ample storage/cupboar I've been a resident of this place for a few months now and I can attest that 1. The selection of newly renovated rooms are more than satisfactory: roomy, yet snug, with a full kitchen (but no oven, just a stovetop), large sink, ample storage/cupboards, a cold full-size fridge, and a high-powered "smart" microwave; 2. The staff/management is generally amiable (although the blonde woman with the clipboard is quite obnoxious and attempts to "catch" people in the act); 3. The rooms are kept clean and inspected regularly by a congenial and competent housekeeping staff; 3.5. Maintenance is steady and prompt; 4. The management does indeed return/refund hotel taxes and fees after the first month. (This is legally mandated of all hotels/motels if one remains and pays for four weeks or longer, but many establishments just keep the money.) 5. While it may not be close to the Metro Bus Line, the area is still near to shopping (i.e. a few blocks away from Academy, Target, Home Depot, Walmart, Kroger), gas stations, and decent restaurant choices! I strongly advise this InTown Suites to anyone looking for an extended-stay hotel. more ... hide ...

Was recently accused of stealing a mattress by Nadia I only took my own memory foam that I had permission to use We swapped out theirs for mine because of the springs I dont know what the staff did with that mattress but its not my problem Staf Was recently accused of stealing a mattress by Nadia I only took my own memory foam that I had permission to use We swapped out theirs for mine because of the springs I dont know what the staff did with that mattress but its not my problem Staff also attempted to charge for 3 separate 300 dollar cleaning bills Absolutely outrageous more ... hide ...

My 2 children I have stayed this particular Inn Town Suites for some months now I have to say TJ the office Manager is always so nice and helpful He treats all his guest with respect hes a very hard worker works late when he needs too He also does My 2 children I have stayed this particular Inn Town Suites for some months now I have to say TJ the office Manager is always so nice and helpful He treats all his guest with respect hes a very hard worker works late when he needs too He also does a good JOB with keeping the DRAMA away more ... hide ...

I was very impressed with the entire staff Everyone was professional helpful and courteous I even scoped out multiple other Hotels to compare the best weekly rates Not one other Hotel could beat the offer I was given at the front desk of this locatio I was very impressed with the entire staff Everyone was professional helpful and courteous I even scoped out multiple other Hotels to compare the best weekly rates Not one other Hotel could beat the offer I was given at the front desk of this location 5 Stars awarded to the staff qnd their abilities to be informational and positive Room was Clean too more ... hide ...