Terrible work environment super unorganized bad management and they allow their caregivers to neglect residents definitely wouldnt put any of my loved ones here

My mother has lived in the memory care side of Milestone for a little over two years now There have definitely been challenges during the pandemic and a lot of turnover the past year but things have stabilized the past few months and I am hopeful tha My mother has lived in the memory care side of Milestone for a little over two years now There have definitely been challenges during the pandemic and a lot of turnover the past year but things have stabilized the past few months and I am hopeful that things will continue to improve The staff treat my mother very well and she feels safe This is what is ultimately most important to me more ... hide ...

Extreme disorganization Im currently outside the facility hoping to get some of my loved ones things They do not answer calls They do not answer the door Ive been waiting for approximately 30 minutes with no response Avoid

I put my loved one there for almost two years It was good at the beginning but after the two directors left it became a disaster place to be I would not recommend to anyone