I would rate this facility 4 stars No facility is perfect But for my parents and myself It was nothing but very good experience all around The administration Julie was terrific and Alex very helpful I was very pleased with all the caring staff CNAs I would rate this facility 4 stars No facility is perfect But for my parents and myself It was nothing but very good experience all around The administration Julie was terrific and Alex very helpful I was very pleased with all the caring staff CNAs Kitchen and food staff and the activities director the front office Tamica receptionist I cant say enough good about this place Their room was kept clean and laundry done Overall the staff made my parents feel at homeI also had a few meals with them Very excellent cooking If you are considering this facility for a loved one you cant go wrong Thank you to all of you more ... hide ...

I am a Registered Medical assistant and QMAP and I was hired to work here week ago My first night was a Staturday and during my medication pass a medication was not listed properly in the system for the resident To verify the right medication I had p I am a Registered Medical assistant and QMAP and I was hired to work here week ago My first night was a Staturday and during my medication pass a medication was not listed properly in the system for the resident To verify the right medication I had pulled my resources to make sure the medication the resident was asking was the right PRN as Needed I eventally had to call poision control to make sure that the medication i had was infact the right medication after 3 min Postion control comfirmed it was the right medication That morning I had told the morning staff what happend and why after I found out it was the right medication write it down on the bubble pack so no one else would be confused on the medication and it was proberly verified The Lead QMAP explained to me it was the right medication cuz it was the only PRN medication the resident had transfered over with I was upset and explained to this LEAD QMAP that is not the proper way to do medication administration and not veryifing the medication was a violation Needless to say she is no longer there but 2 days later the RCC of the facility had wanted to speak with the over night QMAPS We went to her office had we had the door closed and in her office was a man who I assmued was a new hire or someone higher up wanted to see us Durning the meeting information about residents PHI and other information was shared and again I didnt think anything was worng do assuming the gentleman was an employee I had found out 5 min after the meeting that it was the RCC husband and was upset and mad that we had discuss HIPAA regulated meterial in the meeting that he had no busniess being in Fearing the worse I resigned from the facility and reported the violoation to HHS and to the facilty Ombudsmen who have yet to contact me reguarding my report This Place is to relaxed on how they coduct busniess even the kitchen area was nasty and un properly cleaned Please take your loved ones somewhere else more ... hide ...

Love this place My mom stay here and I feel good that she is so well taken care of and with so many fun things to do

My mother was supposed to go to Residence at Village Green We moved in some of her belongings however due to insurance mixups she never made it there Among the articles that we moved in to a room at Residence at Village Green was a 19 TV When I we My mother was supposed to go to Residence at Village Green We moved in some of her belongings however due to insurance mixups she never made it there Among the articles that we moved in to a room at Residence at Village Green was a 19 TV When I went to pick up her belongings due to her not being able to move in Residence at Village Green the TV was missing I called and talked to Mandy and explained the situation She told me she would get back with me after she talked to a high school student that helped the resident that was in the same room move She never called me back I had to call her but she was unavailable I was told she would return my call She again never called back I called the next day and did talk to Mandy She told me that she talked to other staff members and no one remembers seeing a TV Please watch your belongings if you or your loved ones reside at Residence at Village Green There is either a thief within the staff or within the residents more ... hide ...

My father was a resident of The Residence at Village Greene for approximately six weeks. He had to pay a $1000 move-in fee, supposed to cover the rehabilitation of his room. If I can, I will upload pictures of the condition his room was in when he ar My father was a resident of The Residence at Village Greene for approximately six weeks. He had to pay a $1000 move-in fee, supposed to cover the rehabilitation of his room. If I can, I will upload pictures of the condition his room was in when he arrived. It took them three weeks to change his sheets. Staff walked in without knocking, and his medication was stolen as there weren't any locks on the doors. The food he was served was always cold, and there weren't any noteworthy activities. Currently, he lives at the Sunridge Retirement Home, which my husband says is like boarding a cruise ship. Dad had made a friend at the residence, and he invited him to visit his new place. Management then phoned him, informing him that he couldn't come back. It was unfavourable business practice to be so scared of their residents leaving due to the low quality of the residence. I was going to let it slide until they told a 91-year-old man he couldn't come see his friends. The Residence at Village Green should be held accountable for this situation. more ... hide ...